WALK IN MY SHOES NHS PRESCRIBED FOOTWEAR CAMPAIGN
Transforming lives by solving problems

A campaign for clearer pathways and better problem solving options for users of the NHS orthotics service.
WHAT NEEDS CHANGING
1 in 3
ORTHOTICS DEVICES SUPPLIED DEEMED NOT HAVE BEEN SATISFACTORY
*Improving the Quality of Orthotics Services in England -Hutton Report 2015.
£35m
WASTED ON ORTHOTICS DEVICES SUPPLIED DEEMED NOT HAVE BEEN
SATISFACTORY
*Improving the Quality of Orthotics Services in England -Hutton Report 2015.
1.2m users
EVEN 5% of USERS EQUATES TO AROUND 60,000 UNHAPPY PATIENTS
OUR MISSION
The WALK IN MY SHOES campaign is dedicated to finding solutions for patients whose needs are not being met by the contractors within the Orthotics Framework and NHS commissioning. We ask the question of all those who work in the supply of footwear when it is clear it's not working, would you walk in our shoes?
Mobility and independence through specialized footwear should be the norm and the same for all users. The NHS constitution states : “The patient will be at the heart of everything the NHS does”. It goes on to say: “It should support individuals to promote and manage their own health, NHS services must reflect, and should be coordinated around, and tailored to, the needs and preferences of patients”.
Please join the campaign and help to improve the services we rely upon. Invite your clinician or supplier to try walking in your shoes.

WHAT PATIENTS SAY
I have relied upon the NHS orthotics service for over 50 years with relative success, until recently. The new contractor cannot get my shoes right, and I have had six fittings, all unsuccessful. What a waste of time and money for all involved.
Sylvia Berry
When my previous contractor could not get my footwear right, they were able to give the work to another company who could get it right. That service has been denied me now, despite all my complaints. Surely something has to change.
Eric Charlton
I had been waiting 15 months for my hospital to supply my footwear. After 5 fittings, they still did not fit properly, and they are ugly, heavy and uncomfortable. Thankfully my hospital lets me use the Cordwainer now, all my problems are solved. They measured, fitted and completed my beautiful shoes in 3 months and with just three visits. Why can't other people have the same service?
George Bucknall
